Accessibility Statement for AutoSolutions Garage

AutoSolutions Garage is committed to ensuring digital accessibility for all users, including people with disabilities. We are continuously working to improve the accessibility of our website to provide a seamless and inclusive experience for everyone. Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Our Commitment to Accessibility

We believe that everyone deserves equal access to information and services, regardless of their abilities. To that end, we are dedicated to implementing and maintaining accessibility best practices throughout our website.

This accessibility statement outlines our ongoing efforts to provide an accessible online experience. We understand that accessibility is an ongoing process, and we are committed to regularly reviewing and updating our website to meet evolving accessibility standards.

Accessibility Features

We have implemented several features to enhance the accessibility of our website:

• Semantic HTML: We use semantic HTML elements to structure our content, making it easier for assistive technologies to understand and navigate.
• Alternative Text for Images: All images on our website have descriptive alternative text (alt text) that provides context and meaning for users who cannot see the images.
• Keyboard Navigation: Our website can be navigated using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
• Color Contrast: We have ensured sufficient color contrast between text and background colors to make our content readable for users with low vision.
• Resizable Text: Users can easily resize the text on our website using their browser settings without losing content or functionality.
• Clear and Consistent Navigation: Our website features clear and consistent navigation menus, making it easy for users to find the information they need.
• Form Accessibility: Our forms are designed to be accessible, with clear labels, instructions, and error messages.
• Video Captions and Transcripts: All videos on our website include captions and transcripts to make them accessible to users who are deaf or hard of hearing.
• ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to enhance the accessibility of interactive elements and provide additional information to assistive technologies.
• Responsive Design: Our website is designed to be responsive, adapting to different screen sizes and devices for optimal viewing and usability.

Accessibility Standards

AutoSolutions Garage strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines provide a comprehensive set of recommendations for making web content more accessible to people with disabilities. We regularly evaluate our website against these guidelines and make necessary updates to ensure compliance.

Specifically, we aim to meet the following WCAG 2.1 Level AA success criteria:

• 1.1.1 Non-text Content: Providing text alternatives for any non-text content so that it can be changed into other forms people need, such as large print, braille, speech, symbols or simpler language.
• 1.3.1 Info and Relationships: Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.
• 1.4.3 Contrast (Minimum): The visual presentation of text and images of text has a contrast ratio of at least 4.5:1.
• 2.1.1 Keyboard: All functionality of the content is operable through a keyboard interface without requiring specific timings for individual keystrokes.
• 2.4.4 Link Purpose (In Context): The purpose of each link can be determined from the link text alone or from the link text together with its programmatically determined link context, except where the purpose of the link would be ambiguous to users in general.
• 3.1.1 Language of Page: The human language of each page can be programmatically determined.
• 4.1.2 Name, Role, Value: For all user interface components (including but not limited to form elements, links and components generated by scripts), the name and role can be programmatically determined; states, properties, and values that can be set by the user can be programmatically determined; and notification of changes to these items is available to user agents, including assistive technologies.

Ongoing Efforts

We are committed to continuously improving the accessibility of our website. Our ongoing efforts include:

• Regularly auditing our website for accessibility issues.
• Providing accessibility training to our staff.
• Incorporating accessibility considerations into our website design and development processes.
• Seeking feedback from users with disabilities to identify areas for improvement.
• Staying up-to-date with the latest accessibility standards and best practices.

Exceptions

While we strive to make all content accessible, there may be some exceptions. For example, some older documents or third-party content may not be fully accessible. We are working to address these issues as quickly as possible.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:

AutoSolutions Garage
123 Auto Row
San Francisco, CA 94107
Phone: (415) 555-4287
Email: [email protected]

We will do our best to respond to your inquiry within three business days.

Formal Complaints

If, for any reason, you feel that we are not adhering to accessibility standards and wish to file a formal complaint, please contact our Accessibility Compliance Officer, Elias Thorne, at [email protected] or (415) 555-9876. Please include as much detail as possible about the specific accessibility issues you encountered, including the web address or URL, the type of assistive technology you were using, and any other relevant information.

Third-Party Content

Our website may contain links to third-party websites or content that we do not control. AutoSolutions Garage is not responsible for the accessibility of third-party websites or content. We encourage users to review the accessibility statements of any third-party websites they visit.

Technical Specifications

Accessibility of AutoSolutions Garage relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

• HTML
• WAI-ARIA
• CSS
• JavaScript

These technologies are relied upon for conformance with the accessibility standards used.

Assessment Approach

AutoSolutions Garage assessed the accessibility of AutoSolutions Garage by the following approaches:

• Self-evaluation: Internal staff assessed the website, identifying and addressing accessibility issues based on WCAG 2.1 Level AA criteria.
• Automated testing: We utilize automated tools to scan the website for accessibility issues.

Enforcement Procedure

We will make every effort to address accessibility complaints promptly and effectively. Our enforcement procedure includes:

• Acknowledging receipt of the complaint within one business day.
• Investigating the issue and identifying the root cause.
• Developing a plan to address the accessibility barrier.
• Implementing the plan and testing the solution with assistive technologies.
• Communicating the outcome to the complainant.

Date

This accessibility statement was last updated on October 26, 2023.